Our hitch controls sway by tongue weight and pressure on the chains so we will go through scenarios that may cause sway and see if remedies for any of these can help.

• Negative tongue weight: If a trailer is heavy in the rear or can become heavy in the rear while going over bumps in the highway (often toy hauler style trailers) the sway control may loosen up and can cause a situation where the sway becomes unmanageable by the hitch. Moving heavier objects forward on the trailer will allow for greater sway control.

• Nose High Trailer: When a trailer is nose high it allows more air to rush under the trailer which can cause the air to cause a minimal lifting of the rear of the trailer but enough to cause the sway control to relax. Make sure your trailer level before towing.

• Chain tension: When you first install the chains, we recommend hand-tightening the Tension Nuts with the 1-1/4” socket, then using a wrench to tighten the nuts another 3-4 threads. The red urethane springs should be compressed with a little bit of a bulge. To fine-tune the chain tension, you can tighten or loosen both Tension Nuts 1/2 turn at a time. If needed, you may consider adjusting the chain length (see above).

If you could send a picture or two of the setup that may help us find the solution for your setup to get your WD Hitch functioning the way it should.